FAQ

Of course, you may think that adapting live games to devices with a small screen is very difficult, but this is not the case. All the most famous live game manufacturers have already adapted their products to work flawlessly on smartphones and tablets. Even if your device has a rather small screen, the game successfully adjusts to the features of your gadget and delivers the best possible streaming quality. All this has become possible due to technical progress and the introduction of modern HTML5 technologies. The largest selection of live games is accessible to those players who use devices that are powered with Android and iOS operating systems. Moreover, you can play in your browser just by visiting the mobile variant of the casino website via your device. Also, if you have already decided on your favorite casino and want to have it at hand, you can download a special application to your device, and it will provide even better graphics and download speed of games. As you can see, the industry continues its rapid development, and you only need a smartphone and a stable internet connection in order to enjoy the best live games now. 

Yes, you can definitely trust reliable live casinos that have a good reputation and an official license. We advise you to select only licensed casinos, as you can definitely be safe while playing on their sites. All official licenses are issued by prominent gambling regulators only to those casinos that have passed very strict checks on compliance with all security and customer service standards. Besides, the games on these sites are regularly tested by experienced specialists from special agencies who control the fairness and correctness of the gameplay. You also have no reason to worry about the safety of your personal and banking data, as modern casinos use credible encryption methods and other state-of-the-art technologies that effectively prevent data leakage. If you are not sure that you can choose a reliable casino yourself, you can refer to our rating of recommended gambling sites, as all the casinos from this list are verified and known for providing fair services. Speaking of live games separately, many players have even more confidence in these games, since gamblers have the opportunity to directly supervise the dealer's work from different angles, and the entire gaming session is recorded.

Of course, all live games are hosted by well-trained and attentive dealers, but we should not forget about the human factor, and even the most experienced professionals may make a mistake one day. So, if you suddenly notice that the croupier has committed an error, you should not worry, since all broadcasts of live games are recorded, and these records are stored in the archives of the casino. Also, there is a manager or pit boss whose main task is to control the order and work of all croupiers in the casino. Therefore, you should contact the main manager, who will immediately review all records and decide whether an error really took place.

Yes, the majority of modern games offer a convenient live chat where you can send a message to the host. The live dealers always politely communicate with players and are happy to answer all questions regarding the game. However, the dealers will not always have the opportunity to respond immediately, as they may be busy with the game process. Most professional dealers are fluent in English, but if you would like to play in your own language, then you can choose one of native tables. The leading developers offer an impressive selection of native tables nowadays.